Refund Policy

1. Service-Based Nature of Business

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As a provider of professional consulting services, NFC -Nuno Fonseca Consulting delivers customized, strategy-driven support tailored to each client’s needs. Due to the nature of these services, refunds are generally not offered once work has commenced or been delivered.

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2. Consulting Sessions & Retainers

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• One-Time Consultations or Strategy Sessions:
  Cancellations made at least 48 hours before a scheduled session may be eligible for rescheduling or a partial refund at our discretion.
  No-shows or cancellations made within 48 hours are non-refundable.

• Monthly Retainers or Project Packages:
  These engagements are billed in advance. If you choose to terminate an ongoing engagement, no refunds will be issued for services already rendered or for the current billing cycle. Future billing cycles may be canceled upon request.

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3. Exceptional Circumstances

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Refunds may be considered under exceptional circumstances, such as:

• Proven duplicate charges

• Administrative or billing errors on our part

Please contact us within 7 days of the issue to request a review.

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4. How to Request a Refund (if applicable)

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To submit a refund request or dispute a charge, please contact:
📧 nunof@nunofonsecaconsulting.com
Include your full name, date of service, and a brief explanation.

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5. Policy Updates

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Nuno Fonseca Consulting reserves the right to update or revise this Refund Policy at any time. Updates will be posted on this page with the new effective date.

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6. Contact Us

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If you have any questions about this Refund Policy, please contact:

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NFC - Nuno Fonseca Consulting
📧 nunof@nunofonsecaconsulting.com
🌐 www.nunofonsecaconsulting.com

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