NFC - Nuno Fonseca Consulting
Boutique consulting for luxury cruise and hospitality brands, focused on global sales optimization and executive leadership
The Only Global Consulting Firm Specialized in Onboard Cruise Sales
Business Consultant for Luxury Cruise & Hospitality
Book a 15-minute consultation to boost your Sales
Meet Nuno Fonseca - Founder & Managing Director | NFC - Nuno Fonseca Consulting
Transforming teams, leaders, and guest experiences in luxury cruise & hospitality brands worldwide
With 20+ years at Royal Caribbean, Silversea Cruises, and Open Network Exchange (Princess Cruises), I’ve helped brands scale revenue, build high-performing sales teams, and create systems that sustain growth, without ever compromising guest excellence. Global Sales optimization
Today, I run my own consulting practice, partnering with luxury cruise lines and hospitality brands to elevate Global and Onboard Sales Operations and deliver measurable results.
Silversea Cruises
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Transformed the Onboard Cruise Sales Channel into the #2 revenue contributor to the Brand’s Net Ticket Revenue
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26.18% CAGR over 6 operational years
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32% average growth over 5 years
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Open Network Exchange (ONE)
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Achieved 786% growth in just 10 months while leading Princess Cruises’ onboard cruise sales operations for ONE’s flagship product
These results demonstrate my ability to deliver measurable impact while preserving the guest experience that defines luxury brands.
If your goal is to grow revenue and team performance while preserving the guest experience that defines your brand—we should talk.
Client Success Stories in Cruise Sales & Executive Leadership
A glimpse into our clients’ achievements in sales, operations, and leadership
" I’m confident in Nuno´s ability to drive meaningful results for luxury cruise operations. His deep expertise, vision, and strategic approach have given us clear direction and actionable steps to optimize our sales channel. "
Jacob Podgorski | Vice President Global Consumer Sales | Crystal
"Nuno was paramount in shaping our operations strategy for the cruise sector during the pandemic. His industry insight and structured approach gave us the clarity and direction we needed to move forward with confidence."
Bruce Mackenzie, Founder & CEO | Health Science X
Our Consulting Services
for Cruise & Hospitality Brands
Explore How We Can Work Together
Sales Process Audit & Optimization - Onboard & Global
Executive Leadership Mentorship
Sales Team Training & Enablement
Guest Experience design aligned with Premium Brand Values
Market Expansion Strategy
CRM Implementation or Optimization
Revenue Performance Management
Case Studies in Sales & Executive Leadership
A glimpse into real client success stories showing how NFC helps leaders boost sales and guest experiences
In a recent case study, I worked with a senior executive who was struggling to inspire and align his team.
Through mentorship, he shifted from feeling overwhelmed to becoming a confident leader who energized his team and drove results.
This transformation reinforced my WHY at NFC - Nuno Fonseca Consulting. Empowering leaders to unlock their potential and lead with clarity.
Our Commitment to Excellence in Cruise Sales and Leadership Mentorship
"How we do anything is how we do everything"
Vision
To be the most trusted partner in transforming sales organizations across the cruise and hospitality industry—where every team has the tools, clarity, and confidence to succeed.
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Mission
To empower cruise and hospitality businesses to grow through strategic sales optimization, team development, and operational excellence—creating lasting value for both people and performance
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Brand Promise
Clarity. Confidence. Consistency.
That’s what I bring to every sales organization I support
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Core Goals
Deliver measurable impact - Help clients increase sales performance and revenue with data-driven, people-first systems.
Elevate team capabilities - Design training, coaching, and SOPs that transform teams into high-performing sales forces.
Build long-term partnerships - Work closely with leaders as a trusted advisor—not just a consultant—for sustainable growth.
Expand global presence - Grow NFC - Nuno Fonseca Consulting across key cruise lines, luxury hospitality brands, and adjacent sectors.
Champion clarity and structure - Bring precision and alignment to every sales process, from recruitment to reporting