top of page




🚢 Cruise Loyalty & Guest Retention: The Human Factor
By Nuno Fonseca – NFC - Nuno Fonseca Consulting | The only global consulting practice specialized in Onboard Cruise Sales. 💡 The Most Valuable Currency in Loyalty at Sea: Emotion In an industry that moves millions, true loyalty doesn’t come from points or programs — it comes from people - Onboard and Ashore. Cruise guests remember the smile, the recognition, the moment they felt seen and heard. Those emotions create the most powerful form of brand equity — one that no discou

NFC - Nuno Fonseca Consulting
Nov 2, 20255 min read
Alligator and Bear
bottom of page