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🚢 Cruise Loyalty & Guest Retention: The Human Factor
By Nuno Fonseca – NFC - Nuno Fonseca Consulting | The only global consulting practice specialized in Onboard Cruise Sales. 💡 The Most Valuable Currency in Loyalty at Sea: Emotion In an industry that moves millions, true loyalty doesn’t come from points or programs — it comes from people - Onboard and Ashore. Cruise guests remember the smile, the recognition, the moment they felt seen and heard. Those emotions create the most powerful form of brand equity — one that no discou

NFC - Nuno Fonseca Consulting
Nov 2, 20255 min read


Cruise Guest Demographics 2025–2028 Cruise Industry: Unlocking Global Demand Across Generations & Regions
Cruise Guest Demographics 2025–2028 Cruise Industry By Nuno Fonseca – NFC - Nuno Fonseca Consulting , the only global consulting practice specialized in Onboard Cruise Sales. Cruise Guest Demographics 2025–2028 Cruise Industry One thing is clear: the cruise guest is evolving, diversifying, and expanding globally. Understanding who these travelers are—and where they’re sailing—is the key to aligning onboard and shoreside sales for the next growth wave. 1️⃣ The Guest Profile

NFC - Nuno Fonseca Consulting
Oct 6, 20253 min read


🚢 Cruise Sales 2025-2027 Global & Onboard: Turning Record Growth into Lasting Revenue
Cruise Sales 2025-2027 Global & Onboard By Nuno Fonseca – NFC - Nuno Fonseca Consulting , the only global consulting practice specialized in Onboard Cruise Sales. The latest State of the Cruise Industry Report from CLIA confirms what many of us in the industry feel: cruise is entering its strongest growth era yet. 31.7 million passengers sailed in 2023 —already 107 % of 2019 levels. Passenger volume is forecast to reach nearly 40 million by 2027 , a 10 % capacity incre

NFC - Nuno Fonseca Consulting
Sep 29, 20253 min read
Alligator and Bear
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