By Nuno Fonseca –  NFC - Nuno Fonseca Consulting   |   The only global consulting practice specialized in Onboard Cruise Sales. 🚢 Full Steam Ahead — But Short on Crew  - Cruise Industry Hiring Dynamics The cruise industry continues to surge post-pandemic, with  passenger demand  and  shipbuilding  at  record highs . Yet behind the glossy decks and grand itineraries, operators face a  major  challenge:  recruiting and retaining qualified crew , from specialized marine enginee

By Nuno Fonseca – NFC - Nuno Fonseca Consulting | The only global consulting practice specialized in Onboard Cruise Sales. 💡 The Most Valuable Currency in Loyalty at Sea: Emotion In an industry that moves millions, true loyalty doesn’t come from points or programs — it comes from people - Onboard and Ashore. Cruise guests remember the smile, the recognition, the moment they felt seen and heard. Those emotions create the most powerful form of brand equity — one that no discou